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FAQs

We know you might have some questions that we haven’t answered on this site. If you can’t find what you’re looking for here, please contact us by email at recruitment@visionexpress.com and we’ll get straight back to you.

Q. Do I need to have any kind of qualification to be an Optical Assistant?

A. No.  We’ll provide you with all the training you need to be a great Optical Assistant.  A passion for customer service is a must and ideally some previous work experience in a retail or customer service environment.

 

Q. Do I need to apply on line or can I apply direct to my local store?

A. To ensure we’re fair and consistent to all candidates we ask everyone to apply on line.  This will also ensure that the Recruitment Team can take good care of your application and ensure you receive regular updates.  If you have a disability or learning difficulty which means you’re not able to complete the online application process, please call us on 0115 988 2499.

 

Q. I’m thinking of a career in Optics, do you offer work experience?

A. We do offer work experience in our Stores and Support Office.  If this is something of interest to you please email us at recruitment@visionexpress.com.

 

Q. What do I do if I experience any technical difficulties with my online application?

A. If you experience any problems at all please email recruitment@visionexpress.com or call the Recruitment Hotline on 0115 988 2499.

 

Q. Do I have to wear a uniform?

A. Yes.  We provide all our store employees with an exclusively designed corporate uniform.  This ensures we provide a professional look and feel for our customers regardless of which store they visit.

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