Customer Data Campaign Manager - Temporary

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  • Job Reference:
  • Contract Type:
    Full Time Temporary
  • Job Type:
    Professional Support
  • Contract Hours:
  • Location:
    Support Office
  • Days Per Week:
  • Apply now

Job Overview

At Vision Express we are committed to providing our customers with outstanding service delivered by outstanding people. From our stores to our support office… everyone has a key part to play. We’re looking for a Customer Data Campaign Manager. As a Customer Data Campaign Manager, you will be responsible for all associated processes, operations and governance. You will be responsible for the creation and provision of campaign data selection for all current and planned CRM campaigns. You will need to provide the highest level of data quality, via internal cleaning processes and selection of external screening services, to ensure DMA/GDPR standards.

What will we provide you?

Key duties and responsibilities include:

• Campaign creation and segmentation

• Delivery of accurate and fully audited campaign data to mailing house and SAP Mobile (email) for campaigns

• Systems available, up to date and high levels of data quality

• Customer communications on time, every time

• Provision of data analysis for CRM campaigns & wider business campaigns

• Effective management of agencies and third party collaborators

• Support the development of skills and expertise across the team

To be successful in the role, you’ll need:

• Previous experience working with CRM/ Marketing automation software, e.g SAP Marketing, Salesforce Marketing Cloud, Adobe Campaign or other

• Advance Microsoft Excel knowledge for data manipulation and reporting

• Previous experience in SQL Coding

• Be a strategic thinker

• Previous experience in data analysis and insight

• Experience in system development and management

• Have experience working with a large volume data manipulation

Desirable Skills:

• Previous experience in project management

• Knowledge of SAP Hybris Marketing system

• Previous experience in retail