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  • Job Reference:
  • Contract Type:
    Full Time
  • Job Type:
    Business Support
  • Contract Hours:
  • Location:
    Support Office
  • Days Per Week:
  • Apply now

Job Overview

At Vision Express we’re passionate about what we do, and customer satisfaction is at the top of our agenda. From our stores to our Support Centre…… everyone has a key part to play.

Based in Ruddington, Nottingham we’re looking for a talented individual to join us as a Receptionist.

You’ll be an integral part of Vision Express, answering and direct all telephone calls to the correct destination professionally and efficiently. Support all non-trading sites on a day to day basis with facilities and maintenance issues.

Key Responsibilities;

• Transferring of external and internal calls to correct individuals

• Welcoming visitors to Support Office

• Taking receipt of small deliveries

• Collating and issuing of Regional Manager mail

• Assisting with weekly fire alarm tests

• Assisting with sorting all incoming & outgoing store and Royal Mail post

• Collating and reporting of maintenance issues for SSC via Mitie Helpdesk

• Assisting teams at RFH & LTS with reporting of maintenance

issues and supporting with the resolution process via Mitie

• Daily monitoring of all non-trading sites maintenance works via the Mitie Helpdesk and escalating as required

• Liaising with FM Manager for approval of works that fall outside of the core reactive process and managing work order to completion of approved works

• Daily and weekly ‘walk of pride’ around SSC to identify issues pro-actively and action accordingly with relevant FM Manager approval.

• General Office Support duties around the building as required

What will we provide you?

The Chosen Candidate:

- Excellent telephone manner

- Excellent communication skills

- Excellent Organisational Skills

- Well presented

- Experience in a similar role (Desirable)