Complete customer satisfaction is the aim of this key department which supports our ambition to be the best optical retailer in the UK.

On average, our Customer Service team receives 12,000 calls and emails each week, including product queries and questions from our customers.

Customer service jobs - join Vision Express

The perfect team

Teamwork is essential in this fast-paced environment, along with a real passion to succeed. To provide an exceptional service to both customers and Vision Express stores, team members also need to constantly update their knowledge of products and pricing.

Every person within the Customer Service team can make a real difference to our business. So these are responsible roles that can, at times, be challenging. But they are also highly rewarding, offering plenty of scope for development and a great deal of job satisfaction.

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