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We know you might have some questions that we haven’t answered on this site.

If you can’t find what you’re looking for here, please send us an email and we’ll get straight back to you.  Thank you for your interest in a career at Vision Express.


What qualifications do I need to have to be able to apply?

You don’t need any qualifications to apply for our scheme.  If you don’t already have GCSC C or above in Maths and English we’ll provide you with these Fundamental Skills as part of your programme.

I have another part time job, can I still apply?

Yes, but you’ll need to make sure that you’re able to work the days and hours needed for this programme.

How much will I get paid?

We will pay you £4.50 per hour instead of the National Minimum Wage for Apprentices (which is currently £2.73 per hour).

What days / hours will I be expected to work?

You’ll be expected to work 30 hours over 5 days. These days are likely to include weekends and Bank Holidays so you’ll need to be flexible. Flexibility is a key part of retailing.

Do I have to wear a uniform?

Yes.  We provide all our store employees with an exclusively designed corporate uniform.  This ensures we provide a professional look and feel for our customers regardless of which store they visit.

I am struggling with my application, where can I get help?

You can call our Recruitment Hotline on 0115 988 2499 where you’ll be asked to leave a message.  A member of the Recruitment Team will then contact you usually within 48 hours or email us at

Do I get holidays?

Yes, you’ll have 31 days holiday to take during the year (this also includes Bank Holidays).

Do I have to complete Functional Skills as part of my Apprenticeship?

If you haven’t been able to achieve a GCSE (or equivalent) at grade C or above in Maths or English then you’ll be required to complete these necessary Functional Skills as part of your Apprenticeship. To ensure you get the best support available we use a third party provider to support our Apprentices through the Functional Skills English and Maths.  For further information, or to see our Subcontracting Supply Chain Fees and Charges policy, please click here.


Subcontracting Supply-chain fees and Charges Policy

Vision Express is committed to providing the best solutions for its Apprentices to obtain the Functional Skills element of the Apprenticeship programme.  In order to achieve this, the company has taken the strategic decision to subcontract this part of its provision to a partner organisation who can demonstrate high quality delivery.


This policy applies to all supply chain activity supported by funds supplied by the Skills Funding Agency, the Education Funding Agency or any successor organisations.

This strategy covers two key areas of Subcontracting:

  1. Provision subcontracting where there is the delivery of full programmes or frameworks by the Subcontractor
  2. Service subcontracting where the delivery of a service as part of the delivery of a programme such as procuring the delivery of part of an Apprenticeship.

Within both of these cases, Vision Express retains full accountability for programme delivery through its employer embedded programme.

Overarching Principle

In line with the Common Accord Vision Express will commit to the overarching principle to optimise the impact and effectiveness of service delivery to the end user by:

  • Aligning our processes with the LSIS Supply Chain Management document.
  • Undertaking fair and transparent procurement activities, conducting robust due diligence procedures.

Subcontracting Rationale

Upon commencement of the subcontracting process, Vision Express will consider a Business Case Proposal to ensure that the subcontracting will be in the best interests of all parties.

We will ensure that:

  1. The proposed delivery is in the best interests of the learner
  2. The proposed delivery has a clear strategic fit with our mission, objectives and values
  3. There is sufficient expertise within Vision Express to quality assure the provision
  4. There is sufficient staff resource in support areas to administer the processes
  5. The Subcontractor is approved by our due-diligence process
  6. There is sufficient funding available within our funding contract
  7. The Subcontractor agrees to work within the terms of our contract

Improving the Quality of Learning

Subcontracted partners will be expected to meet Vision Express’s quality assurance standards with the company being committed to supporting, developing and sharing good practice and professional development of staff through quality reviews, operational meetings, observations of teaching and learning and learner feedback.

Subcontracted activity is a fundamental part of Vision Express’s provision. The quality of the provision will be monitored and managed through our existing quality improvement process with the company’s Self Assessment Report / Quality Improvement Plan process ensuring continuous improvement in all parts of the learner journey.

Management Fees

Vision Express does not operate any form of management fees from the the subcontracted partner organisations.

Policy Communication

The Policy will be discussed with all current and future Subcontractors during contract negotiation meetings and reviewed at least annually. Any changes will be notified to subcontractors as part of their regular performance review or via separate correspondence.

Below are the supply chain fees:

Academic Year Name of subcontractor Fees paid to subcontractor
2014/15 Tribal Education Limited £10,995.30
2015/16 Tribal Education Limited





Tribal Education Limited




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