How to effectively manage a team in a Vision Express store
Why are great managers so important? There are many reasons, but here are two of the big ones:
The drive success for the company by making sure that everyone knows what their jobs are and how to do them
They make people feel valued and show them that they play a part in the success of the company
At Vision Express, we believe in providing brilliant customer service, through expert and trusted eyecare experience. If this sounds like something you want to be a part of and you're exploring management jobs, here's some advice on how to effectively manage a team in a Vision Express store:
1. Make them feel welcome from day one
Make sure that every person has a great experience from the get-go. Our “NO LIMITS” onboarding journey will help them find their feet during those first few weeks, but as a manager, it’s down to you to strike the balance between supporting them and challenging them to step outside their comfort zone.
2. Communicate the common goal
Our goal at Vision Express is no secret. We want to create joy in vision, and we need every person to be behind this mission. It’s important to communicate this early on so your team can see how they will contribute as an individual. You want to leave them feeling inspired at the thought of being part of something bigger.
3. Remind them that together, we’re better
To reach our goal, we don’t just need everyone to support our mission, but we need them to support each other. Emphasize that they should rely on each other and help each other to grow and develop. After all, the most successful optometrists at Vision Express are team-oriented.
4. Be human
This one is simple but powerful. Build relationships with your team. Listen to your team. Show that everyone’s opinions are valued equally.
5. Help them find the meaning in their role
Expose how they can have an impact on the future of the company. If they want to go that step further, why not encourage them to get involved with our CSR activities or become a part of our visionaries team?
6. Help them see their potential
Effectively managing doesn’t mean progressing people to the role you believe is right for them, it means helping people explore their options. Notice when they need to be stretched and encourage them to grow by gaining qualifications and attending learning events. And remember, learning and development don’t just make your team more competent at their role, it gives them confidence, something to aim towards and lets them feel proud of their achievements.
7. Celebrate their successes
Recognise your team’s achievements and progress. Sing their praises loud and proud. Great managers look out for the small contributions that might usually be missed, like members who go out of their way to welcome new colleagues. Our internal recognition platform called ‘RecognEYES’ is a great place to send praise to your team. We also have Yapster, which is a messaging service where anyone can shout about their colleagues that are doing a great job.
8. Incorporate qualities of past managers into your leadership style
Be a leader like no other. Think about your favourite quality of every manager you’ve had and how you can incorporate that into your leadership style. Maybe you had a leader who took the time to listen to your ideas. You can adopt this by starting active listening sessions.
9. Look after your people
Consider your team’s wellbeing and remember that they have commitments outside of work.
10. Recognise the future leaders
The future leaders at Vision Express will no doubt stand out to you. Make sure to show them they can have an impact on the future of the company.
Lead the way at Vision Express
Now that you know how to effectively manage a team at a Vision Express store, why not browse our available Optometrist Store Manager jobs? We also have store management roles that don’t require any previous optical experience, so there’s something for everyone.
Join us on our journey and help us create an eyecare experience like no other.
Life at Vision Express
Optometrists are professionals with a lot of knowledge and as an optometrist, your CV needs to reflect that. Your CV is how you get your foot in the door and is your first impression on your potenti
The future of the eyecare industry is looking bright, with the estimated global eyewear market value for 2030 coming in at 270.8 billion pounds. Opticians are and will continue to be in high demand.
From prescribing lenses to diagnosing and treating eye diseases, optometrists are highly skilled professionals with unique expertise that is in high demand. The optometry industry is rapidly evolvin
Becoming a pre-registration optometrist can be a challenging and rewarding experience. As you work towards your goal of becoming a fully qualified optometrist, you’ll have the opportunity to develop
The 2022 General Optical Council report surveyed optical professionals around the country and found that more people were satisfied in their current roles. Why might this be? Optometry is the place
When you think back to your last eye care test, what does your memory conjure up? You probably remember being asked to look at a Snellen eye chart and list off the letters as they decrease in size w
You'll have come across a fair few Vision Express stores, but did you know we have as many as 600 dotted around the UK? Each and every day, our customers rely on these stores to stay open so we
Optometry is an ever-changing industry with plenty of directions to take your career. That amount of choice means you can shape your career to what you want. But it can leave you questioning which
It's no secret that we're proud of our game-changing leadership. The people that lead our teams are both ambitious and inspiring. They know how to rally their team together so that everyone is c
Are you looking for more than just a job? Then you might be interested in Graeme Bosher’s story. Back in 2019, Graeme was working as a locum optometrist, but he knew that he needed a change if h