Are you ready to take the next step in your retail management career? Vision Express is looking for a passionate and customer-focused Assistant Store Manager to join our dedicated team at Burton-on-Trent.
As the Assistant Manager, you’ll support the Store Manager in leading a busy optical retail store with a team of 6 retail colleagues and 4 optometrists. You’ll play a key role in delivering a best-in-class customer experience, driving team performance, and ensuring smooth day-to-day operations.
This is a fantastic opportunity for someone with experience in retail leadership, customer service, or optical retail who is looking to grow their career with a trusted and innovative brand in the eye care industry.
Although the hours for this role are advertised, we’re open to discussing flexible working options that help you achieve the right balance. Whether that means adjusting start and finish times, working around school hours, or exploring compressed hours – we’re happy to talk. Please note, due to business needs, Saturday working is required as part of this role.
Benefits
• Free eyewear up to £550 annually with immediate eligibility.
• Bonuses of up to £6,000, depending on store performance.
• Family and friends discount of 75%, 50% and 25% with a free eye test.
• 33 days annual leave with the opportunity to buy or sell holiday.
• Employee Assistance Program offering confidential support for your wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
Some experiences you might have:
• Solving complex problems for colleagues and customers.
• Being customer obsessed and providing exceptional customer service.
• Displaying a positive attitude that has influenced others to commit to a cause.
• Active listening, having empathy to understand customer and colleague needs.
• Calm under pressure, supporting customers and colleagues in challenging moments.
• Being a team player, working with colleagues to achieve store targets.
• Having positive energy and the potential to become a brand ambassador.
Why Vision Express?
Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.
Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.