Assistant Store Manager – Oxford Street East, London
Location: Oxford Street East, London
Contract: Full-time | Permanent
Store Type: Flagship | High Footfall | Influencer Hotspot
Are you ready to step into a high-energy, high-impact role at the heart of London’s retail scene?
Our Oxford Street East store is more than just a store – it’s a destination.
With a state-of-the-art environment, a large, dynamic team, and a buzzing atmosphere, we’re looking for an Assistant Store Manager who’s ready to lead from the front.
What You’ll Be Doing:
- Supporting the Store Manager in driving performance across all KPIs
- Leading by example on the shop floor – energising the team and delivering exceptional customer experiences
- Using data to pre-empt challenges and spot opportunities – you’ll be proactive, not reactive
- Creating a welcoming, exciting space for our diverse customer base – including high-profile visitors and influencers
- Acting as a brand advocate – both in-store and on social media – showcasing what makes OSE a must-visit destination
- Coaching and developing team members, spotting talent, and supporting progression
- Providing clear, constructive feedback and confidently addressing performance or conduct issues with fairness and professionalism
- Thriving in a fast-paced, high-volume retail environment where no two days are the same
Who You Are:
- A confident, personable leader with a bubbly, can-do attitude
- Comfortable working autonomously while being a key part of a collaborative team
- Passionate about people, performance, and progression
- Social media savvy – happy to be the face of the store and engage with our online community
- Open and honest in your communication style – you’re not afraid to have the tough conversations when needed, always with empathy and clarity
- Ambitious and driven – always looking to go above and beyond
- Calm under pressure and energised by a busy, high-stakes retail setting
Why Join Us?
- Be part of our flagship team at one of the most iconic retail locations in the UK
- Work in a cutting-edge store with a passionate, supportive team
- Opportunities for career development and progression across the business
- A chance to make your mark and shape the future of our Oxford Street East experience
Anything else you should know?
- Sales and performance-based bonus
- Targeted incentives
- Competitive pension scheme
- Private Medical Cover for you
- Life Assurance - 4 x your basic annual salary
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
- And so much more!