Retail Optical Assistant

Location
Kent
Position
Retail
Hours Per Week:
10 hours per week
Vacancy Type
Permanent
Apply Now

What can you expect from the role?

See yourself as our next Retail Optical Assistant?

Enjoy helping customers?
Calm under pressure?
Love working with a supportive team?

Then you’re exactly who we’re looking for.

At Vision Express, we’re not just about glasses—we’re about helping people step out with confidence. As part of the global EssilorLuxottica family, we’re a med-tech business that’s changing how the world sees. And we want you to be part of that journey.

What you’ll do

As a Retail Optical Assistant, you’ll become an expert in our premium products and eyewear brands like Ray-Ban, Oakley and Prada. You’ll support customers with frame fittings, adjustments and repairs, and with training, you’ll also carry out pre-screening eye tests and help with admin tasks.

This is an entry-level role, so no optical experience is needed—just a passion for people and a willingness to learn.

What you’ll bring

  • A passion for delivering customer service
  • Confidence to approach and support customers
  • A calm and confident approach under pressure
  • A team-first mindset

What we offer

  • Immediate eligibility for free eyewear (up to £550 annually)
  • On-target bonuses up to £2,832/year
  • Stretch bonuses up to £5,664/year
  • 75% discount for family and friends
  • 33 days holiday, with the option to buy or sell
  • Wellbeing support through our Employee Assistance Program
  • Flexible working options—tell us what works for you
  • Opportunities to grow your career with the support of EssilorLuxottica
  • A chance to make a difference through the OneSight Foundation

Why join us?

Because here, growth is a given. We’ll give you the tools, training and support to unlock your full potential. Whether you’re just starting out or looking for a new challenge, we’ll help you build a career with confidence.

Apply now at visionexpresscareers.com
Step out in confidence.

We are Pioneers bringing heritage into the future

We are Pioneers bringing heritage into the future

We’re deeply rooted in our legacy – proud of where we came from, yet always innovating and improving the rules of the eyewear and eyecare game. We never stop learning, nor would we want to. We see our search for innovative solutions as an ongoing journey, not a destination. We’re curious – keeping up with trends, gathering insight, and thinking about where we can go next.

Take me there
APPLICATION PROCESS

APPLICATION PROCESS

We’re thrilled that you’re considering applying to work with us. As a first step, you’ll need to submit your online application via our careers site. That’s when we review your application against role requirements. Unsuccessful applications will be informed by email.

Find out more

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