We’re looking for an experienced and dynamic Store Manager to lead our Birkenhead store. With a large NHS patient base and a knowledgeable, long-standing team, this store plays a key role in our regional network.
Our ideal candidate will bring effective leadership to drive performance, enhance customer experience, and support ongoing professional development within the team. This is an exciting opportunity for a leader who thrives in a fast-paced environment and is proficient in change management, capable of steering cultural and operational shifts and deliver long-term impact.
If you're passionate about people, results, and leading positive change, we’d love to hear from you.
Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Benefits
• Free eyewear up to £550 annually with immediate eligibility.
• On target bonuses of up to £6,780, depending on store performance.
• Stretch target bonuses of up to £13,560, depending on store performance.
• Family and friends discount of 75%, 50% and 25% with a free eye test.
• 25 days annual leave with the opportunity to buy or sell holiday.
• Employee Assistance Program offering confidential support for your wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
Some experiences you might have:
• Previous experience of developing a store improvement plan.
• Managing resource to meet demand and maximise sales.
• Solving complex problems for colleagues and customers.
• Remaining delivery focussed throughout challenging times.
• Being customer obsessed and providing exceptional customer service.
• Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.
• Working as part of a winning team and taking lessons from mistakes.
• Managing a team, selecting and developing colleagues and working with HR.
• Displaying a positive attitude that has influenced others to commit to a cause.
Why Vision Express?
Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.
Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.